Often the most important element of a successful event, meeting or retreat comes down to having the right speaker. The Leadership Louisville Center team delivers 60-90 minute interactive presentations on a range of leadership topics, bringing their hallmark energy and expertise! If one of these topics sounds like it fits your needs, we’d love to learn more and see how we might partner.

Contact Lisa Zangari via email or call (502) 561-0458.

Leadership Talk Topics

Creating a Culture of
Customer Obsession

60-90 Minute Interactive Speech

The world’s highest-performing organizations put the people they serve at the heart of all they do from day to- day decisions to strategic planning. Being obsessed with ‘customer’ happiness not only drives growth but establishes a shared and meaningful mission for everyone
in the organization regardless of level or function.

• Learn the habits of customer-obsessed organizations
• Understand how to embed customer-centric thinking in your organization
• Unlock fresh insights and build empathy to inspire innovative solutions for your customers
• Practice tools and techniques for co-creating with your customers
• Develop the confidence to role model the leadership behaviors required for customer obsession to take hold and thrive in your business

“Lisa’s talk about CUSTOMER OBSESSION was relevant, tailored to our business, and immediately engaging. We could not have asked for a better keynote speaker at our company’s national meeting! We look forward to utilizing the information shared to enhance our customer service approach for improved business outcomes.” –MaryLauren Knadler; Associate Director of HR, N. Glantz & Son

Developing and Leading High-Performance Teams

Developing & Leading High-Performance TeamsWITH LISA ZANGARI
60-90 Minute Interactive Speech

Leading and managing a high-performance team can be one of the most rewarding experiences of your career – and one of the most challenging. You recognize a high-performing team when you see one, but what enables their success isn’t always as clear. By understanding how to lead and sustain high-performance teams while also developing the skills and confidence of each individual, you can unlock the full potential of your people and increase organizational effectiveness.

Learning outcomes from this 60-90 minute session can be customized to cover three of the six C’s of High-Performance Teams: Conscious Leadership, Common Purpose & Shared Goals, Communication, Collaboration, Conflict Management, and Celebration.

“Lisa’s keynote address at our Annual Leadership Meeting, Developing and Leading High-Performance Teams, was excellent. She did a really nice job presenting and the info was relevant to our team of leaders. The messaging was impactful and well received.” – Bob Barnes, President, ResCare Community Living

Lead Like a Boss

Lead Like a Boss: Learn Habits to Become Your Most SuccessfulWITH LISA ZANGARI
60-90 Minute Interactive Speech

You’ve been successful up until now—but could you redefine yourself for continued success in the future?

This interactive session is designed for accomplished professionals who want to take their career to the next level. Participants will explore how some of the behaviors that lead to individual success may be the very tendencies that limit their potential. With greater awareness of interpersonal skills in leadership, participants will create a developmental action plan that equips them for greater career responsibility. While many courses focus on telling leaders what to do – this course helps leaders understand what to stop.

This course utilizes the powerful and solution-based curriculum from bestselling author Marshall Goldsmith’s book, What Got You Here Won’t Get You There, combined with principles of emotional intelligence and the rigor of change management.

Authentic Leadership for Women

Authentic Leadership for WomenWITH LISA ZANGARI
60-90 Minute Interactive Speech

This interactive workshop will explore how women leaders can recognize and nurture what are considered traditionally ‘feminine traits’ while also developing in areas where men are naturally stronger. In this course, we’ll bust some of the myths of women’s leadership and lead participants through our four-part “Authentic Leadership for Women” framework.

• Understand the link between ‘feminine leadership traits’ and high-performing companies and teams
• Build self-awareness by reflecting on your own leadership journey
• Gain tools for overcoming the mental blocks keeping you from achieving the next level of success
• Learn how to lead with authenticity by defining your purpose and strengthening your leadership brand
• Build your network of peers and mentors


Crucial Conversations

Crucial ConversationsWITH AARON MILLER
60-90 Minute Interactive Speech

By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. The best part is, these skills apply to personal as well as professional relationships.

• Speak persuasively, not abrasively
• Foster teamwork and better decision making
• Build acceptance rather than resistance
• Resolve individual and group disagreements

The Power of Full Engagement

The Power of Full EngagementWITH LISA ZANGARI
60-90 Minute Interactive Speech

Managing energy, not time, is the key to unlocking peak performance. This session provides an introduction for sustained peak performance at work and in life – meaning you are physically energized, emotionally connected, mentally focused, and spiritually aligned.

• Manage and harness four key sources of energy: physical, mental, emotional, spiritual
• Master your own energy so that you can help those you lead unlock their full potential
• Expand your capacity in the systematic way elite athletes do
• Create highly specific, positive energy management rituals to make lasting changes that impact your performance

Download a list of the 60-90 minute Leadership Talks (pdf)

Download hi-res photos of speakers:

Lisa Zangari
Cynthia Knapek
Holly Prather
Aaron Miller