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Driving Business Results with Diversity & Inclusion

Simply put, diversity isn’t inclusion.

Merely having a diverse environment makes little or no difference to the bottom line or overall employee morale if that environment is not truly inclusive. Only when we recognize this can we begin to leverage diversity and positively impact both business results and overall company culture. Studies show that companies who not only embrace diversity, but work to combat unconscious bias and practice inclusive behaviors have markedly improved business results and repeatedly outperform their competition. Click here for a Forbes article that details research showing significant improvement in business results with diverse and inclusive teams.

This workshop uses professional actors to bring the learning to life.
You will walk away with a powerful understanding of how to make the unconscious, conscious. Read about this new training concept in the Business First article “How this energy company uses actors to train managers”

February 21, 2017 | Full Day ($445)  

Who it’s for

Managers, first-time supervisors and leaders who want to:

• Learn more about how bias can affect every aspect of business – from hiring practices, to employee morale to the bottom line
• Gain the skills needed to reap the benefits implicit in leveraging a diverse workforce
• Prepare themselves to lead better now and in the future

Learning outcomes

• Understand the difference between diversity and inclusion (and why diversity on its own is not enough)
• Learn the science behind unconscious bias and its impact on organizational culture and overall effectiveness
• Examine your own biases and their potential impact on others
• Practice tools needed to develop a more inclusive leadership style
• Create an action plan for how to use inclusive behaviors to drive tangible business results

Course content

The science behind Unconscious Bias
During this section, participants will gain an understanding of how the brain processes and stores information, the difference between conscious and unconscious bias, and will start to gain clarity around some of their own biases and how to combat potential negative effects.

The Benefits of an Inclusive Culture
Creating an inclusive culture is not just the right thing to do, there are striking benefits to be reaped by companies whose practices ensure that every individual feels included and valued. We will take a look at some real-life success stories happening in companies where diversity is being leveraged – and some unfortunate mistakes that might have been avoided had inclusive behaviors been part of the organization’s culture.

Biases brought to life
In this section, participants will begin to explore the impact of biases through engaging in ‘business theatre’ – a powerful learning tool –  Through observing subtle biases brought to life by actors, participants will begin to recognize the micro-behaviors that we all exhibit when our biases are left unchecked, the resulting impact on company culture, and ultimately – business results. Rather than engaging in role play, having actors embody these traits leaves participants free to observe and reflect on their own behaviors in a safe and inclusive environment.

Action Planning
Understanding the impact of bias and waking up to some of our own biases are important first steps, but taking concepts from theory to practice is an essential part of creating lasting change. During this section we will focus on taking theory to practice: how to recognize our biases, when they’re most likely to take over, and how to keep them in check.

About the facilitator

Ruth LeStrangeRuth LeStrange is a dynamic corporate trainer and executive coach with over 12 years’ experience in designing and delivering transformational programs in the corporate sector. She is known for bringing her authentic self and personal journey into everything she does – giving her a unique capacity to empower individuals toward taking steps in their own personal growth. She has worked with individuals at all levels – from the call center up to C-suite level.

Ruth has designed and delivered training programs to executive leadership teams throughout the United States, Canada, and the UK. Her clients include Rolls Royce, Coca Cola, BP, Direct Energy, Cisco, O2, Microsoft, the NBA and Aviva USA/Canada.

Ruth specializes in creating an engaging and interactive atmosphere, with a focus on taking leadership communication skills from theory to practice. She has a passionate belief in the power of honest communication to transform individuals and institutions. Her warm professionalism makes her a highly effective facilitator, whether in a large group setting or a 1-1 coaching session. Her clients enjoy improved interpersonal relationships, increased confidence, productivity, and executive visibility.

Ruth has a degree in Interpersonal Communication & Theatre Arts from Eastern Michigan University. She is a member of the ASTD, CSTD, and is a certified DISC practitioner. 

“I have had the good fortune of being on the receiving end of Ruth LeStrange’s expertise for the past eight years.  Her passion for helping people reach higher levels of excellence as leaders and communicators coupled with her vast knowledge and experience makes her a valuable   asset to any individual or organization striving for optimal performance.”      – Amy Wieczorek

“Ruth is an excellent facilitator and coach who brings a unique perspective to all her programs. She is one of those rare professionals who can easily meld her extensive knowledge of communications, leadership, confidence, presence, and unconscious bias (just to name a few) so that each participant gets exactly what they need, plus some extra special insight into the issues they may be dealing with, whatever they may be. I am honored to be working with her and learning from her.”      – Michele Spano

Continuing Education Units (CEUs)

At the conclusion of Green Room courses, the Leadership Louisville Center will provide the following documentation for CEU credit purposes:

Date, record of individual attendance, course title and description, workshop/event agenda, facilitator bios, course hours, and educator signature.

Approval is at the discretion of specific licensing boards or agencies.

Continuing Professional Education (CPE)

Leadership Green Room workshops can provide professional development for individuals licensed to practice as a certified public accountants.  Our course completion certificate and materials provide the documentation required by the Kentucky Board of Accountancy for CPE credits.  The state board of accountancy has the final authority on the acceptance of individual courses for CPE credit.