Overview

Executives must face high-stakes interactions with confidence and credibility, with little room for error. In this dynamic and engaging executive education course, participants will see the difficult conversations they’ve grappled with brought to life by actors, offering vital practice around their most challenging situations.  Facilitators will offer tools to improve effectiveness and personally coach participants through individual challenges.

With practice and agility, courageous conversations can provide a powerful avenue for bringing about organizational change, along with saving time, alleviating stress and reducing frustration.

June 15, 2018 | 1 Day ($1,350)

Register 
Leadership Louisville Center members receive $150 off – contact us for discount code.
Become a Green Room package holder and receive discounts of up to 20%.

Who It’s For

Emerging executives and senior leaders with significant management responsibility

Learning Outcomes

In this highly experiential, ‘interactive theatre’ course, participants will learn how to:

  • Identify and release individual blocks that prevent them from conducting courageous conversations
  • Differentiate between tools used for coaching and tools used in delivering feedback
  • Understand the pitfalls that most people fall into when addressing difficult situations and how to avoid them
  • Demonstrate use of a range of tools used in difficult conversations and how to apply the appropriate tool for a given situation
  • “Over my work career, I have attended many training programs but none as impactful as the session I attended conducted by Ruth LeStrange. The business theatre format that she employs puts you in the center of the situations. You not only learn but you feel the emotions of situations that you experience in your everyday work life. Seeing the situations and how they are resolved leaves a lasting impression on your mind. Learning occurs because you experience it rather than having an expert just talk about it. The result is a powerful learning experience with real applications. I highly recommend any program conducted by Ruth and her team of talented actors.”
    – Al Cornish, Vice President, System Vice President Learning & Organizational Development/Chief Learning Officer, Norton Healthcare

Additional course details

Interactive Theatre: Participants observe actors engaging in a range of difficult conversations. Through observing these scenarios, they will experience typical ineffective approaches to challenging conversations, reflect on the attitudes and behaviors involved, and learn an ‘effective conversations’ toolkit which they then use to coach the actors in real time. During this section, participants get the opportunity to practice the tools needed to handle real-life difficult situations in a safe and supportive environment.

Building Confidence: Participants will go to the ‘confidence gym’. They will engage in a series of exercises designed to build awareness around confidence: where it comes from, what undermines it, and how we can learn to access it during difficult times.

The Solutions Focus Approach: Participants will learn a four-step process for shifting their frame from focusing on what’s not working to what is already working and how to build on it.

Individual Coaching: Participants go from theory to practice and begin to embed the learning. They will break into small groups and work with the facilitators to practice their real-life difficult conversations, being coached to use the new tools they’ve acquired during the day.

About the Facilitator

Ruth LeStrange and business theatre actors/coaches.

Continuing Education Units (CEU

At the conclusion of Green Room courses, the Leadership Louisville Center will provide the following documentation for CEU credit purposes:

Date, record of individual attendance, course title and description, workshop/event agenda, facilitator bios, course hours, and educator signature.

Approval is at the discretion of specific licensing boards or agencies.

Certification Credits for HR Professionals

PrintThe HR Certification Institute® (HRCI®) has pre-approved this workshop for re-certification credit hours (exact number of credits TBA). The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

This program is also valid for PDCs for the SHRM-CPSM or SHRM-SCPSM (exact number of credits TBA).

Continuing Professional Education (CPE) for CPAs

Leadership Green Room workshops can provide professional development for individuals licensed to practice as a certified public accountants.  Our course completion certificate and materials provide the documentation required by the Kentucky Board of Accountancy for CPE credits.  The state board of accountancy has the final authority on the acceptance of individual courses for CPE credit.

Contact us

Need more information? Contact Lisa Zangari, Director of Learning, or call (502) 561-0458.